Qualification of Staff as a Quality Strategy for S.C. Schaeffler Romania

Abstract

Particular attention is given in the present paper to the strategy of continuous improvement. This is considered an integrating strategy, an across-functional strategy of the enterprise and it envisages the gradual, continuous improvement of products and services quality, as well as productivity and competitiveness, with the participation of all staff. This strategy has been defined in Japan under the name Kaizen. The Kaizen strategy is oriented towards the employee, who is considered the main factor of enterprise success.