Skoda Auto. Quality and Safety

Authors

  • Anca Madar Transilvania University of Brasov, Romania

Keywords:

quality, safety, warranty

Abstract

The credo of the automobile factory’s founders, Messrs. Laurin and Klement –„only the best is good enough for our costumers”. Orientation an the costumer has the highest priority in setting up company’s direction. Much effort is put into identification of any risks potentially leading to aftersales claims and to implementation of measures eliminating such risks. Modern production technology, latest technical solutions and a sophisticated quality control system enable the company to deliver new Škoda vehicles with a longer warranty that is common in the trade.

Author Biography

Anca Madar, Transilvania University of Brasov, Romania

Dept. of Marketing, Turism, Services and International Transactions

Published

2008-06-11

Issue

Section

ECONOMIC SCIENCES