Knowledge Map an Important Tool of Knowledge Management in Tourist Destinations

Abstract

The purpose of this paper is to explore and compare the possible knowledge map structures by types of tourist destinations and discuss knowledge mapping processes in the destination knowledge management system. This will be possible by comparing knowledge maps of four destination types (city, mountain, historic, and seaside resort) and suggesting different mapping schemes. Each destination has unique knowledge needs, therefore, the knowledge map structure should be built to meet the needs and preferences of destination knowledge users.