Developing and Improving Knowledge Management Processes in Education Sector

Abstract

Considering the role of education in the knowledge-based economy as a fundamental pillar, analyzing the contribution of knowledge management systems to the development and improvement of knowledge management processes is a must. There are some qualitative models used in order to achieve this goal, an important one from the perspective of the status of Romania as a European Union member. Called the McKinsey model, it was made operational by the European Committee for Standardization. The results of applying this model within an important university in Romania reveal that implementing functional knowledge management systems, projects, and initiatives contributes substantially to the development of knowledge management processes.