The New Technologies and Sustainable Practices in Hospitality

Abstract

The purpose of this paper is to provide a perspective on the possibility of implementing new technologies and sustainable practices in hotels, conducting a case study on the four-star Alpin Hotel, located in the resort Poiana Brasov in Romania. The study includes a specific way of analysis; in this sense, a set of assessment criteria was developed based on the following topics: environmentally friendly practices, staff attitude, technology, smart room, product design, robots, and AI. The results are useful for hotel owners and managers.