Robotics in the Travel, Tourism, and Hospitality Sector: A Bibliometric Review of Publications from 2014 to 2023

Abstract

This study conducts a bibliometric analysis of research on robotics in the hospitality and tourism industry, focusing on publications from 2014 to 2023. Data from the Scopus database were analysed based on criteria such as document type, language, publication year, and author affiliations. VOSviewer was used to visualize research trends. The analysis of 110 documents shows a steady increase in publications, with China leading in output, followed by the UK and the US. The International Journal of Hospitality Management is the most prolific journal, and the University of Surrey is the top institution. The study highlights key research areas and trends in robotics applications.