Analysis of the Relationship between Patient-Kinetotherapist- Manager in the Recovery Centers from Iasi

Abstract

In a city with a population of approximately 300,000 citizens, with a fairly developed industry 30 years ago, recovery centers are a profitable business. The efficiency of physical therapy cabinets is based on the level of patient satisfaction, which in turn is given by the training level of kinetotherapists. The present study is a social survey conducted at 23 rehabilitation offices in Iaşi and three in other localities. The survey was based on identifying patient satisfaction levels as well as managers' views on the professional training of employed physiotherapists. The aim of this study is to find solutions for optimizing the activity at the level of the recovery centers, and by the managers' responses to optimize the training of kinetotherapists by adapting the educational plans of the specialized institutions. One of the common responses from both managers and patients was the need to increase the level of communication from the physical therapist. The study highlighted the fact that the staff of the kinetotherapy centers must have communication and patient communication skills.