A comprehensive application architecture for unlocking the potential of student feedback

Abstract

This article proposes a novel solution aimed at streamlining the student feedback, enabling them to assess various aspects and activities within their institution. Different from the classical solution of collecting students feedback using a set of questions grouped in one or many forms, we designed a solution capable to empower students of all age groups to enhance their higher education experiences by openly expressing opinions about their enrolled faculties, providing valuable guidance to prospective college students. Our proposal introduces a generic application architecture designed to integrate the presentation of the main opportunities and offers from many universities with the student reviews on all aspects of these universities. Thus, we avoid a number of factors that reduce the quantity and objectivity of student feedback. Important elements in our architecture refer to reviewing and rating system as well as the search system which facilitate the use of the existing evaluations on different aspects of an university. We devised a generic architecture for a client-server application, specifying a minimum set of required functionalities. For validation, we designed and implemented a client-server application based on the generic architecture we outlined. The application offers several key advantages, including robust information security measures, and diverse communication channels for authenticated users within the platform. The application’s architecture includes an encryption system based on multiple encryption techniques. Additionally, an algorithm for search optimization within the platform have been developed, further enhancing its utility.