Towards a Symbiosis Human/Technology/Organisation. The Case of Bank Employees in Gabon

Abstract

This article analyses the reports that the bank employees in Gabon have with IT&C. More precisely, it is based on the symbiotic approach of Braniger (2002) which states that our uses and practices at work are transformed with the evolution of IT&C. The research that we have conducted shows that there is an optimization of the symbiosis on two levels: usability and technology. In contrast, functionality remains a feeble point at the level of man and of the organizational context. We could ask ourselves if it is necessary that supplementary efforts be made concerning the quality of internal and external recruitment, and at the level of training programs inside factories and in general, learning, in order to improve the level of knowledge and competence of the employees.